Cash Poster

Overview: We are seeking a highly skilled Cash Poster to join our team. This role is responsible for the accurate and timely posting of cash receivables to patient accounts, ensuring that all payments from group health payers, governmental agencies, patients, and private pay methods are properly processed and applied. The Cash Poster will manage payment application, perform cash reconciliations, and ensure records reflect accurate receipt of payments. Experience with NextGen and GMPS systems is a plus, as these antiquated platforms will be in use.

Key Responsibilities:

• Accurately post payments based on Explanation of Benefits (EOBs) from insurance companies and government agencies in the applicable Practice Management (PM) system.
• Post patient payments in a timely manner, applying to appropriate line items in the applicable PM system.
• Post adjustments efficiently and accurately.
• Communicate payment variances from third-party and government agency payers to the Transaction Supervisor.
• Perform batching and reconciliation workflows in alignment with CBO policies and procedures.
• Research and resolve unapplied/unidentified payments to ensure correct distribution among providers.
• Transfer payments to the Central Business Office (CBO) as necessary, following transfer-out procedures.
• Process zero-pay EOBs and refer them to appropriate CBO resources for follow-up and resolution.
• Comply with CBO quality and production standards, performing work in an efficient and productive manner.
• Assist with cash reconciliation and account balancing, liaising with finance/ledger to confirm and verify discrepancies.
• Collaborate with a team lead for support, especially during shadow training periods.

Qualifications:

• Minimum of 3+ years of recent experience in Cash Posting, Payment Posting, or Cash Applications.
• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Proficient in computer skills.
• Ability to provide proof of employment for the last two employers (W-2s, pay stubs, etc.).
• Experience with NextGen and GMPS systems preferred.

Schedule/Shift:

• Monday - Friday, 8:00 AM - 4:30 PM (CST)
• Hybrid role- 3 days remote & 2 onsite

Must-Have Skills:

• 3+ years of experience in Cash Posting/Payment Posting/Cash Applications (most recent role).
• High school diploma or equivalent.
• Strong communication skills.
• Proficiency in computer use.