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Case Manager

Reference ID:234489

Location

Bronx, New York

Hourly

$27 - $32 / hr

Contract type

Full time

Work type

On-site

Description

Responsibilities/ Job Duties:

Prioritize customer service and communicate effectively with patients, visitors, and co-workers.
Uphold standards for patient-centered care and excellence.
Perform outreach, intake, and assessments (including HARP and others).
Develop and update patient-centered care plans based on assessments.
Manage a panel of patients, coordinating care and addressing health/social needs.
Participate in case conferences with multidisciplinary teams.
Assess eligibility for services and ensure access to entitlements and benefits.
Create service plans and resolve barriers to care..
Monitor patients' use of services (appointments, treatments) through direct contact.
Document all services in electronic health records.
Identify and communicate health and psychosocial concerns to relevant staff.
Respond to hospital admissions or emergencies with necessary interventions.
Maintain caseload tracking to manage care plans effectively.
Assist patients with medical/social appointments and follow-ups.
Educate patients on adherence to treatment plans and maintaining health.
Conduct site and home visits as needed.
Attend training for skill development and healthcare updates.
Connect patients with appropriate resources and programs.
Uphold a case load of around 25.

Minimum Education and Experience Qualification Requirements:

A minimum of two (2) years experience in case management required.
Prior experience in the Health Home model preferred.
Excellent communication skills, verbal and written
Working knowledge of physical and/or mental health
Ability to travel to meet with patients
Proficiency in electronic data collection systems
Bilingual Spanish/English preferred

Schedule/ Shift:

Monday - Friday 9am-5pm

Benefits:

Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
Short Term Disability Insurance
Term Life Insurance Plan

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