Case Manager

Conducts intake and individualized needs assessment for all clients and collaborates to develop
Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income
and other personal goals identified by the client including medical, mental health, substance use,
financial resources, vocational, and social support needs.

● Provides referrals, linkages, information, and support to resources that help clients to
achieve their ISP goals
● Completes program specific assessments (e.g. VI-SPDAT)
● Evaluates strengths and challenges to addressing short term and long-term goals,
conducts a 90-day review with the client after initial intake
● Maintains documentation standards as required by the Program and PATH policies,
including completing case file notes in a timely manner and maintains a complete,
accurate, and current client file with all required documents
● Maintains confidentiality of client files per HIPAA and all applicable guidelines

● Develops therapeutic and/or professional relationships with clients and systems/partners
that enhance efforts to engage and retain individuals with their housing goals
● Provides crisis intervention and risk assessment services focused on increasing safety and
enhancing the clients' ability to independently solve problems, utilize effective coping
skills, and manage and self -coordinate own care, including services for individuals with
chronic trauma
● Uses motivational interviewing and trauma informed care in service delivery
● Maintains current, thorough knowledge of community resources and utilizes them to
provide comprehensive, wrap-around services to clients
● Must demonstrate a commitment to diversity, equity, and inclusion through inclusive
service delivery, continued learning and development, modeling inclusive behaviors,
contributing to an inclusive work environment, proactively mitigating bias in internal and
external systems as well as interactions with internal and external stakeholders.
● Perform all other duties as assigned or required.

● Must hold a valid CA Driver's License.
● Must possess their own vehicle and provide proof of ownership.
● Must provide proof of insurance coverage.