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Medix's Dallas-based client is looking for onsite Care Advocates to join their team! Please apply if qualified and interested.
THIS IS A 100% ONSITE POSITION.
Overview
The Care Advocates handles creating a concierge-level experience for members by navigating them through the surgical continuum. As the company's face to our members, the Care Advocates plays a critical role in the success of the business by developing high-quality relationships and creating memorable experiences. A critical aspect of our Care Advocate's role is engaging and selling the value of our service to every member. Responsibilities include answering questions, education on the surgery process, incentives for participation, and helping with provider selection along with coordination with physician offices. Successful Care Advocates will not only engage new members but will always look to go the extra mile to make all members navigating complexities of surgery feel supported and valued. High energy, an empathetic approach, and passion for providing top-tier customer service are necessary! Must have ability to operate in a fast-paced environment centered around customer excellence over all things! If you are passionate about helping others and making a difference within the healthcare space, this role offers rewarding opportunity to positively impact the lives of our members and their families.
Pay Range: Starting at $20.00 an hour + competitive monthly bonus program (upwards of $500-1000 per month for FTEs)
Shift Schedules:
All Care Advocate schedules are Monday-Friday.
We also have rotating shifts that you will be asked to cover occasionally: 1:00PM-10:00PM.
Responsibilities and Duties:
Requirements
Please apply if qualified and interested!