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Job Description: The Authorizations Coordinator/Call Center Representative will work within an inbound call center environment, primarily handling authorizations and insurance verification. The role requires managing an average of 70+ calls per day, maintaining a pace of 6-8 minutes per call. The incumbent will need to strictly adhere to established protocols, following an algorithmic flow chart that guides call handling. It's crucial to maintain a consistent course as outlined and handle a high call volume efficiently.
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This position necessitates a diligent, detail-oriented individual with experience in a high-volume call center environment, exceptional communication skills, and a proactive attitude towards achieving goals.