Hire the right healthcare staff with speed and precision locally or nationwide.

Learn More

How to Cost-Effectively Build a Nursing Staff in an Age of Travel Nursing

Uncover alternative and sustainable staffing solutions to address nursing shortages

Read the article

Life Sciences

Hire skilled life sciences talent by partnering with a nationwide recruitment agency with local market expertise.

Current Trends in the Life Sciences Job Market

Learn how partnering with a staffing agency is a powerful way to combat the challenges of hiring in the current life sciences job market

Read the article


Execute critical healthcare IT initiatives with increased flexibility and cost-effectiveness with us at your side.

The Technology Hiring Outlook: What We're Seeing Right Now

Uncover how to handle an employee-led technology market.

read the article

For JobSeekers

Match your unique skills with in-demand jobs at growing organizations.

Learn More

Resource Center

Explore our library of insights and tips designed to help healthcare leaders and job candidates align.

Explore resources

About Us

We’re positively impacting lives as a leading provider of workforce solutions for clients and talent.

Learn More

Back to jobs

Call Center Representative

Posted: March 21, 2024
Salary:Up to US$18 per year + Health, vision, dental, PTO and 401k
Job type: Permanent
Work Location:On-site

Job description

Are you looking for the next step in your healthcare career? We have an exciting opportunity available for a call center role at an outpatient surgery center in the area! Explore the details below and apply now if you're interested

Please note: this role is an in person in Poughkeepsie

Call Center Specialist

Position: Call Center Specialist
Hours:Mon-Friday 8am-4:30pm
Location: On site- Poughkeepsie, NY
Benefits: Weekly pay, full-time hours, room for career advancement, generous PTO, 401k, and eligibility for healthcare, vision, and dental benefits if you work over 30 hours per week!
Pay: Competitive, based on experience

  • Act as the liaison between the patient, physicians and surgical facility.
  • Obtain necessary authorizations.
  • Schedule pre-surgical testing.
  • Assist in maintaining physician OR block time with all facilities
  • Receive incoming live calls and triage to appropriate MD or clinical staff
  • Triage appointments for phone/ reception staff looking for appropriate patient appointments
  • Throughout the day retrieve phone message left on both the main line and prescription refill line; forwarding these messages to MD's and their medical assistants
  • Take incoming calls from the ER's and send to MD/PA on call
  • Receive incoming calls from outside facilities with reference to patient testing, or other needs; providing any information to ensure complete medical care as dictated by our medical doctors
Skills and Attributes:
  • Call center experience preferred but not required
  • Healthcare experience preferred but not requires
  • Customer service experience required
  • High school diploma or GED required

Apply now!