Medix Healthcare:
Medical Follow Up Representative (AR)
Phoenix, AZ (ONSITE)
Pay: $20-24/HR
Schedule: Monday - Friday 8:00AM-4:30PM
Urgent Hiring!!
*Must Haves To Apply*:
- 3-5 Years Of Medical Billing/AR Follow Up Experience
- Experienced With Major Commercial & Government Insurance Payers
- Intermediate User Of Microsoft Excel
- Ability To Work Fully Onsite In Phoenix AZ
Duties:
- Acts as a patient advocate to obtain additional information and support for claims processing or to discuss outstanding patient balance with options available for balance resolution
- Analyze adverse billing, collections, and payer trends and report/present to management to include suggested solutions
- Assist with special projects related to payer issues or overall collections shortfalls
- Contact insurances in an assertive, consistent and knowledgeable manner in order to obtain timely payments. This includes escalation of issue to supervisors and/or grievance departments
- Demonstrate and maintain consistent customer focus in the face of adversity and change both internally and externally
- Demonstrates understanding of payer fee schedules, enrollment requirements along with payer and facility contracts
- Demonstrates, performs an understanding of insurance collections to include; payment in full (negotiation) offers, over payment reviews and approvals, next action on correspondence, insurance types, insurance classes, in compliance with billing policies and procedures
- Draft correspondence to patients and payers including 1st level appeals for technical denials, and identify accounts to refer to Appeals Department for escalation
- Handle patient calls in support of collections activities to include financial review for charity program, payment plans, negotiation of discounts and proper resolution of patient complaints
- Maintaining a professional relationship and effectively communicating with first responders, facilities, agencies, entities, insurers, attorneys and patients.
- Must demonstrate positive teaming, effective cooperation in all communication within established team and throughout the entire PFS department
- Participate in increasing responsibility through ongoing training and expansion of duties
- Perform financial screening for payment in full (negotiation) offers, setting up payment plans and PHI's charity program in compliance with PHI's billing policies and procedures for appropriate next required action
- Perform in-depth account review such as; skip tracing, correspondence research, secondary claims billing, payment review, contractual adjustments and modify insurances/demographic information in compliance with PHI's billing policies and procedures or appropriate next required action
- Perform, identify, collect and confirm insurance coverage to include obtaining prior authorization, third party liability and coordinator of benefits
- Possess a good working knowledge of HCPCS, CPT, ICD-9, ICD10 codes, medical terminology and clinical documentation
Schedule:
Monday - Friday 8:00AM-4:30PM
Selling Points:
- Opportunity To Work In A Unique Billing Environment
- Opportunity For 3% Quarterly Bonuses Based On Metric Goals
3-5 Must Have Skills/Qualifications:
- 3-5 Years Of Medical Billing/AR Follow Up Experience
- Experienced With Major Commercial & Government Insurance Payers
- Intermediate User Of Microsoft Excel
- Ability To Work Fully Onsite In Phoenix AZ
Nice To Have Skills:
- GE Centricity EMR Experience
- Ambulatory Billing Experience
Dress Code:
#MedixWest