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Billing Specialist - Follow Up & Collections IV

Posted: June 13, 2024
Salary:US$20 - US$24 per hour + Dental, Vision, Healthcare, & PTO
Job type: Permanent
Discipline:Revenue Cycle
Work Location:On-site

Job description

Medix Healthcare:

Medical Follow Up Representative (AR)

Phoenix, AZ (ONSITE)

Pay: $20-24/HR

Schedule: Monday - Friday 8:00AM-4:30PM

Urgent Hiring!!

*Must Haves To Apply*:

  • 3-5 Years Of Medical Billing/AR Follow Up Experience
  • Experienced With Major Commercial & Government Insurance Payers
  • Intermediate User Of Microsoft Excel
  • Detail Oriented
  • Ability To Work Fully Onsite In Phoenix AZ


  • Acts as a patient advocate to obtain additional information and support for claims processing or to discuss outstanding patient balance with options available for balance resolution
  • Analyze adverse billing, collections, and payer trends and report/present to management to include suggested solutions
  • Assist with special projects related to payer issues or overall collections shortfalls
  • Contact insurances in an assertive, consistent and knowledgeable manner in order to obtain timely payments. This includes escalation of issue to supervisors and/or grievance departments
  • Demonstrate and maintain consistent customer focus in the face of adversity and change both internally and externally
  • Demonstrates understanding of payer fee schedules, enrollment requirements along with payer and facility contracts
  • Demonstrates, performs an understanding of insurance collections to include; payment in full (negotiation) offers, over payment reviews and approvals, next action on correspondence, insurance types, insurance classes, in compliance with billing policies and procedures
  • Draft correspondence to patients and payers including 1st level appeals for technical denials, and identify accounts to refer to Appeals Department for escalation
  • Handle patient calls in support of collections activities to include financial review for charity program, payment plans, negotiation of discounts and proper resolution of patient complaints
  • Maintaining a professional relationship and effectively communicating with first responders, facilities, agencies, entities, insurers, attorneys and patients.
  • Must demonstrate positive teaming, effective cooperation in all communication within established team and throughout the entire PFS department
  • Participate in increasing responsibility through ongoing training and expansion of duties
  • Perform financial screening for payment in full (negotiation) offers, setting up payment plans and PHI's charity program in compliance with PHI's billing policies and procedures for appropriate next required action
  • Perform in-depth account review such as; skip tracing, correspondence research, secondary claims billing, payment review, contractual adjustments and modify insurances/demographic information in compliance with PHI's billing policies and procedures or appropriate next required action
  • Perform, identify, collect and confirm insurance coverage to include obtaining prior authorization, third party liability and coordinator of benefits
  • Possess a good working knowledge of HCPCS, CPT, ICD-9, ICD10 codes, medical terminology and clinical documentation


Monday - Friday 8:00AM-4:30PM

Selling Points:

    • Opportunity To Work In A Unique Billing Environment

  • $7,500 Sign On Bonus!
  • Opportunity For 3% Quarterly Bonuses Based On Metric Goals
  • Free Lunch Every Day

3-5 Must Have Skills/Qualifications:

  • 3-5 Years Of Medical Billing/AR Follow Up Experience
  • Experienced With Major Commercial & Government Insurance Payers
  • Intermediate User Of Microsoft Excel
  • Detail Oriented
  • Ability To Work Fully Onsite In Phoenix AZ

Nice To Have Skills:

  • GE Centricity EMR Experience
  • Ambulatory Billing Experience

Dress Code:

  • Business Casual