Patient Billing Representative

Salary Range: $21 - $25 per hour

Qualified candidates should possess the following:

• Complete patient billing procedures

• 1+ year medical billing experience

• Previous experience in reproductive medicine or Women's health preferred

• Prior experience with Athena preferred

• Insurance liaison, claims, account status, A/R, A/P, coding

• Flexibility and openness to change, strong customer service skills

Department: Revenue Cycle Management

Work Schedule: Weekday

How You Will Make an Impact:

The Patient Billing Representative plays an integral part of the patient care journey, ensuring patients leave the healthcare facility with a clear understanding of their medical care and financial responsibilities. This role involves providing exceptional customer service, managing the discharge process efficiently, and facilitating a smooth transition for patients as they continue their treatment journey.

What You Will Do:

The Patient Billing Representative is responsible for managing the patient discharge process, ensuring accurate billing, collecting payments, providing necessary instructions, and facilitating a seamless transition for patients leaving the Care Center. This role serves as a point of contact for patients, addressing inquiries and providing exceptional customer service during the discharge process, and assisting inter-company customers with questions regarding insurance matters, current account status, and billing questions. The Patient Billing Representative reports to the RCM Supervisor.

Key Responsibilities:

• Complete patient billing procedures including charge posting, payment posting, executing adjustments as appropriate, and special patient financial programs.

• Respond to patient questions regarding their account; research self-pay and insurance account activity to provide accurate responses and required actions.

• Conduct "Next-day" financial review and identify outstanding patient balances; attempt to collect and ensure all efforts are recorded in practice management system.

• Review EMR to ensure all services rendered and diagnoses are properly coded.

• Review, correct, and submit billing claims to the patient's insurance provider.

• Other duties as assigned.

What You Bring:

• High School Diploma or GED required.

• 1+ year medical billing experience preferred.

• Previous experience in reproductive medicine or Women's health preferred.

• Prior experience with Athena preferred.

• Ability to work weekends, evenings, and holidays, on a rotating basis.

Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)

• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)

• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)

• Short Term Disability Insurance

• Term Life Insurance Plan

Medix is acting as an Employment Agency in relation to this vacancy.