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Billing Customer Service
Job description
Our client is hiring a Billing Customer Service Representative to join their team.
Day-to-Day in this position:
- This person will be responsible for taking incoming customer calls about billing questions, explaining their benefits and what is owed and returned voicemails.
- Looking for someone with insurance experience that is comfortable on the phone talking with patients about their bills.
- Someone with EMR experience (centricity/Athena ideal), Bilingual in Spanish is ideal and any speciality experience would be great!
- Will interview with Valerie and Kaylin either onsite or virtual if needed
3-5 Must Have Skills/Qualifications
Must have patient phone experience talking through bills
Must have insurance experience and some EMR
Nice to Have Skills
IVF or specialty experience would be a big plus
Bilingual in Spanish
Centricity/Athena experience
Schedule/Shift
M-F 7:30 - 4:30
Lunch 12-1