• Must be bilingual in english & spanish
• Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated clinic call center
• Answers, screens and processes a high volume of calls in a professional manner
• Medication & prescription requests/statuses
• Utilizes and adheres to the phone scripts and guidelines for triaging calls
• Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed
• Utilizes centralized scheduling system and software applications to schedule appointments
• Verifies and updates patients' demographic information and transfers to registration for update as needed
• Obtains necessary referrals for scheduled visit and documents in system
• Document appropriate payer information, including worker's compensation and auto liability

Monday-Friday 8a-5p (ONSITE)

Specialty: Orthopedic & Sports Medicine

Address: 17270 Red Oak Dr #200, Houston, TX 77090

Immediate Interview Times & Start Date

Pay: $17/hr + Full Time Benefits

MUST clear drug test & background check once offered

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.