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Bilingual Medical Admin Assistant (Front Desk)
Job description
Job Description: Performs all duties of a Medical Front desk Representative as well as schedule and coordinate workflow of staff, quality control, monitor and provide guidance, provide training and orientation of staff, assist manager in monitoring inventory and ordering supplies. Works independently under minimum supervision.
This is a BILINGUAL (Spanish/ English) medical front desk position! Candidates must be comfortable with scheduling patients, collection co pays, checking patients in and out, answering phones, etc.
Must have at least 2 years of experience!
Overview
Pay Rate: $19.00 - $22.00
Location: Silver Springs, Maryland
Reception / Customer Service
- Greet patients and visitors in a prompt, courteous, and helpful manner.
- Answer phones and handle calls promptly and accordingly.
- Give and obtain accurate and pertinent information to and from callers.
- Manage all patient related communications as defined by the PCMH workflow.
Patient Processing / Scheduling:
- Ensure complete patient registration by parent/guardian and populates all required registration fields in the EHR.
- Verify patient insurance eligibility and coverage prior to service.
- Ensure the schedule is accurate and up to date (Ex: check-in, check-out, and no shows).
- Oversee and schedules patient appointments accordingly based on the scheduling policy.
- Assist management with building and maintaining provider scheduling templates while optimizing schedules and maximizing visit capacities and patient flow.
Selling Points- Free Parking
- Great Team
3-5 Must Have Skills/Qualifications- At least 2 years of Medical Front Desk experience.
- Must have EMR experience.
- Must be Bilingual!! Spanish/ English!
Nice to Have Skills- Cerner EMR
- Pediatric office setting
Soft Skill/Attribute Requirements- Reliable
- This person can not be calling out or showing up late - please stress the importance of time and attendance
- Must have a good attitude
Schedule/Shift
- Monday - Friday: 8:00 AM - 5:00 PM (no nights or weekends)