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Bilingual Health Benefit Counselor - REMOTE

Posted: August 13, 2024
Salary:US$30 - US$34 per hour
Location:Phoenix
Job type: Contract
Discipline:Insurance
Reference:232569_1723570189
Work Location:Remote

Job description

At Medix, we are dedicated to creating opportunities for contract employees through our Healthcare, Insurance, Scientific, and IT divisions. Our Placement Specialists offer a personalized service to make sure we truly understand your employment needs. We are currently seeking a FULLY REMOTE Bilingual Health Benefit Counselor.
Job Title: Benefit Counselor
Pay Range: $30-34/hour (depending on experience)
Location: FULLY REMOTE
Schedule: Monday-Friday (lines are open 8AM-8PM EST) - 40 hour work weeks - set schedule within this window
Job Overview
  • Answering benefits questions for all core products available to employees: medical, dental, vision, life and disability, and all voluntary and miscellaneous products
  • ID card assistance
  • Finding in-network providers
  • Benefit administration login and password resets
  • Enrollment assistance

Additionally, Benefits Counselors will be expected to participate in the following training and become proficient in each area:

  • Client benefit programs and services
  • Call center technology and processes
  • Client benefit administration platforms

Requirements
As a Benefit Counselor you must be a great communicator with excellent organizational skills. We are also looking for someone who has the ability to multitask in a fast-paced environment. Qualified candidates must be comfortable working independently.

Other requirements of this position include:

  • Life and Health Insurance License
  • Errors and Omissions Insurance (may obtain at a later time)
  • Bilingual in English and Spanish
  • Excellent customer service skills and phone etiquette
  • Computer literate
Benefits
You can choose to enroll in the Benefits Program during your eligibility period and enjoy:
  • Medical, Dental and Vision Plans
  • 401(k) Retirement Plan
  • Term Life Insurance Plan
  • Paid Time Off
In order to be eligible for health benefits, you must be employed for 30 days and must average 30 hours per week for four consecutive weeks.

Medix - Positively Impacting Lives - Apply today!