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Responsibilities
Bilingual Dental Front Desk
Job description
Responsibilities
- This role is essential in creating a welcoming environment for patients and managing the administrative tasks that support the dental practice
- The receptionist will be responsible for scheduling appointments, handling patient inquiries, and ensuring accurate documentation, all while providing exceptional customer service in both English and Spanish
- Warmly welcoming patients and visitors, creating a friendly and inviting atmosphere
- Scheduling appointments and coordinating the dental team's daily schedule
- Handling patient inquiries, providing information, and addressing concerns with a caring attitude
- Managing patient records and ensuring accurate and confidential documentation
- Assisting with insurance claims and billing processes, ensuring a smooth administrative process for patients
- Greeting patients, signing them in, and scheduling future appointments
- Maintaining the appointment book and confirming appointments
- Following up on no-shows and cancellations of appointments
- Registering patients on the sign-in sheet and posting charges and payments to patient accounts
- Checking voice-mail on a daily basis and maintaining a clean and friendly waiting area for patients
Schedule:
Monday - Thursday 8:30am - 5:30pm // Friday 8:30am - 3:00pm/5:00pm
Must Have:
- Bilingual in English and Spanish
- Dental front office experience
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.