Back Office Medical Assistant

Job Description- Back Office MA

Responds to all calls in a professional manner. Takes accurate messages, ensures that messages are delivered to appropriate person. Documents telephone contacts in accordance with policy/procedures.
? Facilitates communication and team involvement among providers, other staff, patients, and other service partners through timely sharing of information.
? Facilitates provider's assessment through gathering information according to established policies & procedures. Previews all M.R. charts prior to the patients' appointments. Nursing is accountable for ensuring all pertinent records are in the chart.
? Monitors patient status during specialized procedures performed by physician/provider. Gathers data pertaining to patient's condition prior to, during, and after the procedure (e.g., TMST).
? Legibly documents appropriate patient care information in the M.R. chart in a timely manner and maintains medical record chart appropriately.
? Performs direct patient care within scope of practice/willingness & ability to cross cover for nursing.
? Administers medication, treatment, tests as ordered in accordance with applicable state and statutes and policies & procedures.
? Refers telephone messages to appropriate personnel. Documents telephone contacts per policies & procedures.
? Competent in relaying phone messages regarding patients who are symptomatic, documenting legibly and with accuracy.
? Adheres to all policies and procedures relative to the overall organization. This includes safety regulations regarding equipment, facility, and hazardous materials.
? Acts as a patient advocate in the coordination and delivery of quality patient care. Consistently attempts to meet the patients' expectations for service. Provides for patient's comfort and safety during the visit.
? Completes patient teaching using established protocols as required.

Overview

• Straight forward BO responsibilities, only thing outside of that is handling EKG's
• Room, vital, chief comp
• Some days of PPW and answering phones
• 15-20 pats a day per provider
• Working 1 on 1 with provider "continuity is care"
• Utilize nextgen
• BUSY Practice

3-5 Must Have Skills/Qualifications

• Medical Assistant Diploma
• Back office experience
• Great customer service skills

Nice to Have Skills

• Nextgen

Selling Points

• Be part of growing practice
• Upward Mobility

Soft Skill/Attribute Requirements

• Patient
• Great Communicator
• Great at Multitasking

Schedule/Shift

• M-F 8AM-5PM

Pay

• $19-25/hr DOE

Location

• 24022 Calle De La Plata #500 Laguna Hills California 92653 United States

Interviews will be on site in Costa Mesa at their HQ