AR Solutions Representative

Position: AR Solutions Representative
Type: Contract (Potential for Contract-to-Hire)
Duration: 3 Months, with Possibility of Extension or Conversion
Schedule: Monday-Friday, 8:30 AM - 5:00 PM, Hybrid

Overview:
We are seeking a dedicated AR Solutions Representative to manage and maintain customer accounts with a focus on accurate billing, payment collection, and effective dispute resolution. This role requires strong attention to detail, flexibility, and communication skills, with an emphasis on resolving account-related issues and collaborating with pharmacy staff to support patient needs.

Key Responsibilities:

• Troubleshoot consumer AR issues without direct patient outreach (all communication via email)
• Review and reconcile accounts using Excel
• Manage account holds and resolve billing discrepancies or unbilled items
• Coordinate with pharmacy staff to identify and resolve patient-related issues

Requirements:

• AR Experience: Strong knowledge in reviewing and reconciling accounts
• Communication Skills: Excellent written and verbal communication
• Excel Proficiency: Experience using Excel for account management
• Attention to Detail: Ability to multitask and manage a high volume of accounts

Preferred Soft Skills:

• Adaptability to shifting priorities and projects
• Team-oriented, enjoys collaborative work environments

Medix is acting as an Employment Agency in relation to this vacancy.