Administrative Specialist

Responsibilites:

Contract Funding

• Review all contracts for markets assigned with utmost accuracy
• Ensuring all contracts received are being reviewed on a timely manner
• Complete daily batch out of approved contracts each day to pay offices
• Communicate with leadership on questionable documentation

Posting

• Accurately post payments, reversals, refunds and adjustments
• Deposit mailed checks while ensuring all deposits balance out on a daily basis
• Identify and resolve posting discrepancies and suggest solutions
• Understand various posting codes and processes within multiple systems

Reporting

• Learn and utilize all aspects of Excel to complete assigned reporting and maintain daily
• Scheduling payments
• Establishing payments for autopay and special payment arrangements
• Auditing and identifying payment discrepancies and making corrections

Customer Service

• Outbound calls supporting our internal and external customers as needed
• Inbound calls to support phone team as requested

Hours/Schedule:

• Monday - Friday, 8:00am - 4:30pm/5pm (30 min lunch or 1 hour lunch)

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