A/R Follow Up Representative

Job Posting: A/R Medical Billing Follow-Up Representative

Location: Hanover, MD 21076- with potential to go hybrid after training

Job Overview:

We are seeking an A/R Medical Billing Follow-Up Representative to join our team. Under the supervision of the Follow-Up Supervisor, this role is responsible for following up on insurance claim statuses, resolving denials, resubmitting claims, filing appeals, and handling patient inquiries. The ideal candidate will have a strong understanding of medical billing, insurance claim processes, and account resolution.

Primary Responsibilities:

• Follow up on denied and outstanding insurance claims to ensure timely resolution.

• Verify insurance coverage, check claim status, and process claim appeals and resubmissions.

• Investigate and resolve claim rejections, denials, and underpayments.

• Communicate with insurance carriers and patients to obtain and update information.

• Answer patient inquiries and address billing concerns professionally and efficiently.

• Maintain accurate and detailed documentation in the medical billing system per company guidelines.

• Work closely with practice sites to gather and correct claim information when needed.

• Monitor claim submissions, insurance payments, and denials to identify trends or issues.

• Review and take appropriate action on incoming insurance and patient correspondence.

• Respond to emails and phone inquiries from practice sites and insurance providers.

• Stay up to date on insurance carrier rules, regulations, and policy changes.

• Communicate effectively across departments and provide support and guidance to team members.

• Escalate complex claim issues to the Supervisor and recommend process improvements.

Qualifications:

• Experience in medical billing, accounts receivable, and insurance follow-up required.

• Strong knowledge of insurance claim processes, denials, and appeals.

• Proficiency in medical billing software and EHR systems.

• Strong analytical and problem-solving skills with attention to detail.

• Excellent verbal and written communication skills.

• Ability to multitask and prioritize workload in a fast-paced environment.

• Strong understanding of HIPAA regulations and insurance compliance.

If you are an experienced A/R Medical Billing Follow-Up Representative looking to advance your career in medical billing and revenue cycle management, we encourage you to apply!

Job Type: Full time

Compensation: $19-21 hourly depending on experience

Hours: Mon-Fri 8:30-5pm

Location: Hanover, MD

Start Date: ASAP

Benefits: In order to be eligible for health benefits, you must be employed for 30 days and must average 30 hours per week over your first four weeks on assignment. If you become eligible and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).

As an employee with Medix, you can choose to enroll in our Benefits Program during your eligibility period and enjoy:

401(k) Retirement Plan (After 6+ months of service, during a 401k enrollment period)

Medical, dental and vision plans with The American Worker, as well as three Major Medical Plan options!

Prescription Programs

Short Term Disability Insurance

Term Life Insurance Plan

Accrued time off

Apply Today! #MedixEast

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.