Scheduler

🌟 Join Our Team as a Call Center Scheduler! 🌟

Are you a great multitasker with a passion for helping others? We're seeking a dynamic individual to join our team as a Call Center Scheduler. In this pivotal role, you'll be at the forefront of ensuring seamless communication and coordination for our outpatient locations. Here's what you'll be doing:

📞 Fielding 70-100 calls per day with finesse and professionalism. 👥 Collaborating closely with a team of three other schedulers to optimize efficiency. 🗓️ Managing scheduling duties across all four outpatient locations. 🔀 Routing calls to the appropriate staff members to streamline operations. 📬 Responding promptly to voicemails and returning calls in a timely manner. 💻 Updating demographic and insurance information accurately and efficiently. 🔍 Verifying insurance coverage and obtaining necessary referrals to facilitate patient care.

🔔 Important Note: This role is call-heavy, so comfort with high call volumes is a must!

What You'll Need ✔️ EMR Experience: Navigate electronic medical records with ease. ✔️ Experience with High Call Volumes: Thrive in a fast-paced environment. ✔️ Adaptability to a High-Production Environment: Excel under pressure to deliver results.

Nice to Have 📅 Scheduling Experience in a Medical Setting: Familiarity with medical scheduling processes. 🩺 Knowledge of Medical Terminology: Understanding medical terminology enhances communication.

Desired Soft Skills 🤝 Strong Team Player: Work collaboratively with colleagues to achieve common goals. 💬 Clear Communication: Articulate and effective communication skills are key. ⏱️ Excellent Time Management: Prioritize tasks efficiently to meet deadlines.

Ready to embark on a rewarding career journey with us? Apply now and be part of a team dedicated to making a positive impact on patient care!

Benefits:

• Health Benefits - We offer medical, dental, and vision to our talent.
• Retirement Benefits - We offer a 401K program to talent once they have been working for a minimum of 6 months. The 2 enrollment dates are 1/1 and 7/1 - enrollment can only occur on those dates.
• Paid Sick Leave - Talent may accrue up to 10 days annually at an accrual rate of 1 hour for every 30 hours worked.

Application Deadline: 5/10/24