Scheduler

• Professionally interviews and schedules patients for outpatient service including preregistration.
• Coordinates patient schedules to maximize patient and physician satisfaction institution-wide.
• Communicates patient instructions and directions, physician order requirement, authorization/pre-certification/referral requirement to patients, physician office staff, and other personnel.
• Maintains scheduling and pre-registration accuracy rate per department standards.
• Creates estimate for patient financial responsibility and collects co-insurance, co-payment, and deductible as indicated.
• Initiates process to assure the patient meets the hospital financial policies/guidelines for services to be rendered and transfers to appropriate departments for more complex situations.

• 1 Year Healthcare Experience
• Perfect Attendance
• Medical Insurance Terminology
• Customer Service Capability
• Ability to work in a Call Center

• Active Listener
• Multi-Tasker
• Driven Work Ethic

M-F 8:30-5 - Onsite