Patient Registration Specialist I

We are seeking a Patient Registration Specialist to join a reputable healthcare consulting organization located in downtown Chicago!

Are you ready for your next career adventure in Patient Access? We are currently hiring for this role immediately! We are dedicated and devoted to consistently improving the culture of our team, and focus on finding the "right people '' - Not just the right resume!

What we provide to you as a full-time teammate:

We offer a competitive benefits package that is on par with most of the leading healthcare organizations, along with a 401K plan. Apply today if you are interested in getting your name in the mix!

Daily Responsibilities:

• Obtain all demographic and financial information by interviewing families face-to-face or via telephone to create and complete the registration process. Accurately creates and updates registration data for patients.
• Schedule patients for office visits and may need to complete the check-in/check-out process.
• Prompts patients for front-end collections payments and reconciling payments via Epic.
• Verifies benefit coverage and eligibility via on-line resources, fax, or telephone.
• Initiates and completes the pre-certification process including the forwarding of any supportive clinical documentation.
• Calculate and validate estimated patient balances and identifies those patients requiring financial assistance.
• Guide patients through the financial assistance process, assist with payment plans, apply for state insurance, and assist with Medi-Redetermination.
• Assist patients with understanding their bill and financial obligations.
• Document all encounters in Epic account notes.
• Performs other related duties as assigned.
• Maintains knowledge of managed care/insurance requirements by attending educational sessions.

Schedule: 3rd Shift: 11pm-7:30am Saturday-Wednesday (Days Off are Thursdays and Fridays)

***Note: Training will be completed the first 30-45 days, M-F: 9:00PM - 5:30AM

Pay & Benefits:

• $18-22/hr Depending on experience
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Requirements:

• High school graduate required; BS, BA, or CHAA preferred.
• Excellent communication/listening skills.
• Customer centric approach to engaging with patients and families.
• Ability to make quick accurate decisions on a daily basis.
• Ability to handle stressful situations.
• Proficient computer skills and aptitude.
• Problem solving ability and able to handle multiple priorities.
• FEMA certification required after hire (ED ONLY).
• Minimum two years' experience in pre-certification, registration, hospital, clinics, or physician office environment preferred.
• Substantial interpersonal skills strong enough to work effectively with pediatric patients, families, physicians, nursing, other allied health professionals, law enforcement, and funeral directors.
• Knowledge of ICD-10 coding, medical terminology, third party billing and collections, and managed care requirements.
• Knowledge of commercial, marketplace and government managed care products and services.