Patient Account Representative

A large Pediatrics Group is looking for experienced Patient Account Representatives to join their team.

This is a Hybrid job opportunity requiring only 1 day onsite per week.

Overview of Responsibilities:

• Responsible for timely follow-up and collections of accounts.
• Assist patients with billing, insurance, and payment questions; evaluate financial status and establish payment plans.
• Adhere the patient collections process, including, but not limited to, follow-up letters, telephone calls, and submission of accounts to outside recovery.
• Adhere to the denials follow-up process, including, but not limited to, rebilling corrected claims and submitting appeals.
• Update patient demographic and insurance information in the Electronic Practice Management (EPM) system.
• Communicate with physicians and clinic staff regarding patient accounts and insurance denials.
• Maintain excellent customer service, safeguarding confidentiality of patient and financial information at all times.
• Display high standards of office conduct.
• Attend and actively participate in huddles and team meetings.
• Punctual, regular, timely, and dependable attendance.
• Successfully work in a fast-paced, changing environment with effective time management and ability to multitask and prioritize workload.

Requirements:

• 2+ years Medical Billing experience (Patient Collections, Appeals, Insurance portals for Commercial & Government payors)
• EPIC experience
• Epremise or Change Healthcare (preferred)

Additional Skills:

• Critical Thinking
• Independent Worker
• Strong communication skills

Pay: $19.23 - $24 per hour depending on experience

Schedule/Shift: Monday - Friday ; Flexible business hours (8 hour shift)

Contract Length: 800 hours / approx. 20 weeks Contract to Hire (opportunity to get hired on by client at the end of the contract period)

Benefits provided by Medix:

In order to be eligible for health benefits, you must be employed for 30 days and must average 30 hours per week over your first four weeks on assignment. If you become eligible and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).

As an employee with Medix, you can choose to enroll in our Benefits Program during your eligibility period and enjoy:

• 401(k) Retirement Plan (After 6+ months of service, during a 401k enrollment period on 1/1 or 7/1)
• Medical, dental and vision plans with The American Worker, as well as three Major Medical Plan options!
• Prescription Programs
• Short Term Disability Insurance
• Term Life Insurance Plan