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Insurance Follow-up Representative

Posted: April 23, 2024
Salary:US$18.00 - US$20.00 per hour + medical, vision and dental + PTO
Location:Wilmington
Job type: Permanent
Discipline:Revenue Cycle
Reference:226319_1713910927
Work Location:Hybrid

Job description

We are seeking an experienced Insurance Follow-up Representative to join a growing healthcare revenue cycle management company remotely! The candidate is able to work from home, but must reside in the Wilmington, NC area.

Are you ready for your next career adventure as an Insurance Follow-up Representative? We are currently hiring for an Insurance Follow-up Representative immediately! We are dedicated and devoted to consistently improving the culture of our team, and focus on finding the "right people '' - Not just the right resume!

What we provide to you as a full-time teammate:

We offer a competitive benefits package that is on par with most of the leading healthcare organizations, along with a 401K plan. Apply today if you are interested in getting your name in the mix!


Insurance Follow-up Representative Daily Responsibilities:

  • Performing accounts receivable follow up with commercial insurance payers (primarily BCBS) on hospital and clinic claims (UB-04's and CMS 1500's)
  • Following up via payer portals and phone as needed for timely payment
  • Investigating denials and sending appeals
  • Handling adjustment requests
  • Working on average up to 45 claims per day, though this volume varies depending on if you are assigned high dollar or low dollar claims
  • Utilizing company's EMR system: Cerner (no prior experience needed, but a plus if a candidate has used Cerner before)
  • No patient communication; only communicating with insurance

Insurance Follow-up Representative Schedule: M-F full time standard business hours


Insurance Follow-up Representative Pay & Benefits:

  • $18-20/hr based on experience
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance