Medix is hiring for a call center scheduler for an imaging center in Fort Myers.

Responsible for scheduling, canceling, and rescheduling of patient exams for multiple imaging center locations (13)
Collecting and processing accurate patient demographics and clinical information in accordance with protocol pertinent to the requested exam.
Responsibilities are performed via phone and computer in a call center setting with a high volume of daily calls and fax requests from patients and/or referring physician offices.
80-100 calls both inbound and outbound per day
Ability to deliver the highest quality customer service.
Must be comfortable in a fast-paced environment with the ability to remain calm in stressful situations.
Completes outbound calls to schedule patient exams when a RX is received ensuring accuracy in a timely manner.
Responds to all calls with courtesy and professionalism.
Manage and escalate priority issues, route calls, and questions to appropriate resources.

Call Center Scheduler